1. Introduction

Austen & McKenzie Software ("we", "us", or "our") operates DORAS ("the Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy applies to professional users of our offshore risk analysis platform.

2. Information We Collect

Account Information

When you register for an account, we collect:

  • Name and contact information (email address)
  • Company or organization name
  • Professional role or job title
  • Account credentials (password stored in encrypted form)

Usage Data

We automatically collect certain information when you use the Service:

  • IP address and browser type
  • Access times and dates
  • Pages viewed and features used
  • Error logs and performance data

Analysis Data

You may upload or create data within the Service including study configurations, facility layouts, equipment specifications, and analysis results. This data is stored securely and remains under your ownership.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Manage your account and provide customer support
  • Improve and develop new features for the Service
  • Monitor usage patterns and optimize performance
  • Send important notices about the Service
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers with industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted password storage
  • Regular security updates and monitoring
  • Access controls and authentication
  • Regular data backups

While we implement safeguards to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating the Service (hosting, analytics), bound by confidentiality agreements
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

6. Cookies and Tracking

The Service uses cookies and similar technologies to maintain your session, remember your preferences, and improve the user experience. Essential cookies are required for the Service to function. We do not use advertising or third-party tracking cookies. You can configure your browser to refuse cookies, but this may limit your ability to use the Service.

7. Data Retention

We retain your account information and analysis data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes. Usage logs may be retained in anonymized form for analytics.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Export: Request a copy of your analysis data in a portable format
  • Objection: Object to certain processing of your personal data

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

The Service is intended for professional use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service or by email. The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Austen & McKenzie Software